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Get A New Zealand Qualification & A Guaranteed Job Interview At A Major Philippines Contact Center In 2 Weeks
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VIDEO #1
Positive First Impressions
VIDEO #2
How To Use Your Tone Of Voice
VIDEO #3
Calming Difficult Customers
VIDEO #4
The Professional Telephone Greeting
Just Watching These Videos Will Help You Succeed
Many people are trying to get work in a Philippines Contact Center. You might have tried to get one an failed. You may have waited in line for hours to be interviewed and missed out. You might have just graduated and are looking for a new careers. It's competitive out there. It's time to realize that this represents a massive advantage for you, if you learn these techniques for customer service you gain an edge over your competition.
What You'll Discover in this 4-Part Course:
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Positive First Impressions
Learn top tips to make a positive first impression whether on the phone or in person. -
Calming Difficult Customers
Learn about the powerful "Sorry, Glad & Sure Technique" to calm difficult customers.
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How To Use Your Tone Of Voice
Learn How To Correctly Use Your Tone Of Voice In Conversation -
The Professional Telephone Greeting
How the phone is answered can say a lot about the business you are working for.