SPOTLIGHT ON YOU:

Improving Self-Awareness and Self-Regulation through Emotional Intelligence

Course Enrolment closes on August 24, 2020

24
Days
02
Hours
13
Minutes
11
Seconds

Studies have found that 67% of the difference between high and low job performance is attributed to Emotional Intelligence.

Emotional intelligence has been proven to positively impact a person in the following areas:

  • Personal growth and development
  • Dealing with stress
  • Job performance
  • Building professional and personal relationships
  • Managing conflicts


So if you want to get that promotion you deserve...


Then, this online training is for you.

SPOTLIGHT ON YOU:

Improving Self-Awareness and Self-Regulation through Emotional Intelligence

The training would be delivered via an online platform, but unlike webinar trainings, this would be highly interactive. The participants would be asked to go on-camera to participate. It's quite similar to a classroom training, but the classroom is in your computer.

Special offer! Enrol now and get almost 50% discount !

Learning Objectives

By the end of the course, the participants should be able to:

  • Explain what Emotional Intelligence is and its importance in our professional and personal lives
  • Evaluate one’s own level of self-awareness and self-regulation
  • Explain the four main domains of Emotional Intelligence and how they build upon each other
  • Create an action plan for improving one’s self-awareness and self-regulation
  • Here’s what people are saying about the training.

    "The course was an enlightening discovery in emotional intelligence which will be invaluable to me in both work and home life."

    "Got a chance to learn about myself and improve my blind spots."

    "It will help me in my personal and professional life as I have yet another perspective to see things from."

    What You'll Learn

    1

    Module 1: Emotional Intelligence Overview


    Purpose:

    • To understand the purpose of our emotions and how this drives our everyday lives


    Content:

    • What are Emotions
    • Why Do We Need to Understand Our Emotions
    • What is Emotional Intelligence
    • Five Key Areas of EI, Four Main Domains
    • IQ vs EQ

    2

    Module 2: Self-Awareness

    Purpose:

    • To analyze and understand one’s self better by looking at their values and beliefs, experiences and people styles
    • To observe how one sees the world impacts how one views what is happening around them


    Content:

  • What is Self-Awareness
  • Benefits of Self-Awareness
  • Closer Look
  • 3

    Module 3: Self-Regulation

    Purpose:

    • To discuss the importance of self-regulation
    • To understand what makes people tick


    Content:

  • What is Self-Regulation?
  • Two Types of Self-Regulation
  • Amygdala Hijack
  • 4

    Practical Tools

  • Tool #1: Intention vs. Impact
  • Tool #2: Data vs. Interpretation
  • Tool #3: Pre-Hijack
  • Tool #4: Calm Down
  • Tool #5: Trigger Awareness
  • About Your Instructor - Tony Burnet

    Tony is the Managing Director of Rapid Results. a leading premier provider of Contact Centre training. It has been in the Training & Development business serving the New Zealand market since 2003.


    His areas of expertise include customer service, sales, leadership, communication, difficult customers and more. All courses are developed based on an ROI for the organisation with every stage of a project measurable.

    About Your Instructor - Shara Cabalteja

    Shara is a Learning and Development Consultant at ​Rapid Results.

    Previously, she worked as a Global Learning and Development Manager at a business outsourcing company. She managed multiple teams of training professionals and conducted leadership and training workshops certified by the Dublin Institute of Technology. She has an overall experience of 10+ years in Learning and Development and 14 years in BPO.

    SPOTLIGHT ON YOU:

    Improving Self-Awareness and Self-Regulation through Emotional Intelligence

    Virtual face-to-face 2-Day Live Training Program

    15,000


    ONLY 8,000 UNTIL AUGUST 14th

    • Lifetime Access to the Training Recordings
    • 30-Day Post Training  Support
    • Access to All Modules
    regular course

    One sentence summary of what they get

    $

    99

    /month

    • Lifetime Access
    • Immediate Start
    • Access to All Modules
    Advanced course

    One sentence summary of what they get

    $

    127

    /month

    • Lifetime Access
    • Immediate Start
    • Access to All Modules
    • X number of bonuses
    • Access to Private Facebook Group
    • 30 minute private coaching call

    Course Enrolment closes on August 24, 2020

    24
    Days
    07
    Hours
    27
    Minutes
    11
    Seconds
    RAPID RESULTS
    The Training You Need, The Results You Want