With Rapid Results Ltd
Month long online training in the basics of Contact Center Operations
Workbooks marked by NZ assessors
GUARANTEED interview for student upon satisfactory completion of the course
Have a candidate that didn’t quite have the skills and knowledge to be offered a job?
Hand them to us, and we will train them up with our Diploma!
We have more advanced courses for those with a bit more experience and knowledge – we can help them go from great to exceptional!
These courses cover an extensive range of subjects, including Team Leadership, Profiling, Coaching Techniques and Stress Management
We have advanced courses in Customer Service, Sales, Handling Challenging Customers and many more
We can tailor-make a training course, specifically targeting the needs and requirements of your company
"I learnt essential skills and advanced knowledge in customer service, teamwork, time management and other practical topics. What I leant in the Rapid Results Diploma course did MAKE A DIFFERENCE IN MY WORKPLACE: I have more CONFIDENCE & better experience even in handling tough situations."
Rapid Results is a market leader for staff training and development in New Zealand. We specialise in Contact Center Training, however we have experience spanning a number of industries.
We specialise in the following areas: